i-Managed offers complete IT Managed Services for your business' IT needs. We help the busy professional keep their practice running smooth. By combining Desktop Maintenance, Server Monitoring and Backup & Recovery services we help avoid and eliminate problems before they occur. Preventing downtime to your business ensures that your investment in hardware and software yield the maximum return.
Desktop Preventive Maintenance
Total Desktop Care is a comprehensive, preventative maintenance solution for desktops & laptops computers. This service proactively and regimentally maintains the most troublesome areas of desktop management. Virus problems, spyware issues and patching are handled as an unobtrusive, background service.
Total Desktop Care is an agent-based system. Every managed desktop or laptop will have the agent installed. The desktop agents are easy to install and can be deployed manually with a remote deployment tool we provide or by login scripts/GPOs. The desktop agent collects system configurations, asset information (software and hardware), Microsoft patch status, S.M.A.R.T. hard-drive statistics, and anti-virus and anti-spyware information which will be sent to the data center application. The desktop agent is also responsible for executing patch and software deployments, uninstall routines, maintenance activities and remote control initiation. The desktop agent performs its functions based on instructions received from our NOC.